Terms and Conditions

Welcome to the official website of Sophisticated Analytical Instrumentation Facility (SAIF), Guwahati. By accessing or using our website and associated services, you agree to be bound by the following Terms and Conditions. We kindly request you to read them carefully.

1. General Information

SAIF Guwahati operates under the aegis of Gauhati University, and is funded by the Department of Science and Technology (DST), Government of India. It provides access to high-end analytical instruments such as XRD, XRF, TGA, DSC, and others to researchers from academic or research institutions, government organisations, and industries, offering reliable analytical support.

2. Eligibility for Services

  • Our services are available to individuals affiliated with academic institutions, research organisations, industries, and R&D centres.

3. Booking and Sample Submission

  • All booking requests must be submitted via the official website.
  • Users are requested to submit their samples within 15 days of placing the order.
  • Hazardous or corrosive samples will not be accepted for analysis.
  • Users are kindly reminded that if a submitted sample is not collected within three months of submission it will be subject to disposal without further notice.

4. Cancellation & Refund

  • Users may cancel their order at any point prior to dispatching their samples to SAIF Guwahati. This allows flexibility if circumstances change before sample submission.
  • Once the sample has been received at SAIF Guwahati, cancellation is no longer possible. This is because the processing workflow begins upon receipt of the sample.
  • Refunds cannot be issued once the sample analysis has been completed, given that significant resources and effort will have already been invested.

5. Analysis and Data Delivery

  • SAIF Guwahati is committed to maintaining high standards of analytical accuracy. However, the quality and integrity of results may depend on the condition and preparation of submitted samples.
  • Reports are shared in standard formats. Raw data may be provided upon request, where applicable.

6. Charges and Payment

  • Service charges are based on the user category (Internal, Academic, R&D, Industry) and the instrument used.
  • Fees are calculated in accordance with the rate chart published on our website and will be communicated following completion of the analysis.
  • Users acknowledge that they agree to pay the actual cost of analysis within the stipulated time after being informed of the charges.
  • Payments are requested to be made via online methods. Results will be shared only after confirmation of payment.

7. Confidentiality

  • All data generated will be treated with strict confidentiality.

8. Acknowledgement in Publications

  • Users are requested to acknowledge SAIF Guwahati in any publication, thesis, or report that includes data obtained using our facilities.
    • Suggested format: “The authors gratefully acknowledge SAIF Guwahati for analytical support.”
  • Additionally, if an article is published in any journal or magazine using data generated at SAIF Guwahati, the user agrees to acknowledge SAIF Guwahati and submit a copy of the publication to the facility for record-keeping.

9. Limitations of Liability

SAIF Guwahati shall not be held liable for:

  • Degradation, contamination, or loss of submitted samples.
  • Misinterpretation of results due to improper sample submission or incomplete information.
  • Any indirect or consequential loss resulting from the use or misuse of the analytical data.

10. Website Usage

  • The content on this website is for informational purposes only and may be updated or changed without prior notice.
  • Unauthorized reproduction, copying, or misuse of any material, logos, or content from this site is strictly prohibited.

11. Amendments

  • SAIF Guwahati reserves the right to modify these Terms & Conditions at any time. Continued use of the website and its services implies acceptance of any such changes.

12. Contact

For any queries or clarifications, please contact us at:
📧 Email: [email protected]

Last updated on: 31 May, 2025

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